Privacy Policy

1. Who we are

Prestolet ("we", "us", "our") operates the prestolet.co.uk platform. We are the data controller for personal information collected through this website. Contact us at hello@prestolet.co.uk.

2. Information we collect

We collect the following information when you register or use our service:

• Name and email address
• Phone number (if provided)
• Property details including address, photos, and expected nightly rate
• Account credentials (passwords are stored as one-way hashes — we cannot see your password)
• Usage data such as login timestamps

3. How we use your information

We use your information to:

• Provide and manage our property listing service
• Send transactional emails (account notifications, booking alerts)
• Coordinate cleaning services via SMS
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Third-party services

We share data with the following third parties to operate our service:

• Guesty — property listing management platform. Property details and addresses are transmitted to Guesty to create listings.
• Twilio — SMS notifications for cleaning coordination.
• Google (Gmail) — transactional email delivery.

Each of these providers has their own privacy policy and processes data in accordance with GDPR where applicable.

5. Data retention

We retain your account data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@prestolet.co.uk.

7. Cookies

We use session cookies to keep you logged in. We do not use tracking or advertising cookies. No third-party analytics scripts are loaded on this site.

8. Security

We use industry-standard security measures including encrypted HTTPS connections and hashed password storage. No system is completely secure, and we cannot guarantee the absolute security of your data.

9. Changes to this policy

We may update this policy from time to time. We will notify registered users by email of any material changes. The date at the top of this page indicates when it was last updated.